When you consider vehicle transport in Canada, everyone desires to work with a reputable company that will not only guarantee quality services at affordable rates, but also commits to the safety of your car from the point of origin to the final destination. While you engage with several companies to find the most suitable one, take note of the following pointers to know if you are dealing with a reliable auto transport company:
Clarity about delivery times
A reputable Canada vehicle shipping company should be very clear about the delivery times. As a client, you are interested in a prompt delivery. You do not want to deal with the anticipation and the anxiety that comes with delays in delivering your vehicle. The company should thus express clearly their terms of delivery and convince you that there will be no delays.
Have a clear policy on late deliveries
In the unlikely event that there are late deliveries, the car shipping company should clearly state how it will handle the situation. These should include money back guarantees or they accept to take responsibility of all the expenses and inconveniences you might suffer due to the late delivery. All these should be clear before you agree to ship your car with them.
A reliable auto transport company in Canada should also have a clear pricing, showing itemized costs of all the services they offer with each package. As a customer, it should be easy for you to look at the pricing structure and be able to tell what shipping packages will suit your needs the most. But be careful of the companies offering cheap rates because ultimately, you will be getting the services you paid for. Ask for any hidden charges such as loading and offloading at the ports of origin and destination, parking charges, pickups and drop off charges, extra mileage etc. If the company is a reliable car shipping company, it will make all these clear before you ship with them.
Insurance coverage for your vehicle
A reliable Canada auto transport company will be upfront with the insurance coverage plans they have for your vehicle. Most of the companies will have such arrangements, but as a client, you are free to take additional insurance if you think what the company is
offering might not suffice for your needs.
Great online reviews
With the internet, a simple search about the company in Google will reveal to you a lot of information about them. Your greatest concern should be on the reviews submitted by their past clients. It goes without saying that a reliable company will have lots of positive reviews and a less reliable company will be suffering from lots of negative reviews. Also check in review sites such as the Better Business Bureau to see if there are any pending complaints about the company. This is vital because it will determine if you will choose a company that will give you a peace of mind during the shipping.